Returns & Exchanges
At Industrie, we want you to be completely satisfied with your purchase. If your items aren't quite right, we offer a hassle-free return process within 30 days of delivery for all full-priced garments.
Check Eligibility
Ensure your items are in their original condition, unworn, unwashed, and with all Industrie tags still securely attached.
Initiate Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Pack & Label
Securely package your items and print the prepaid shipping label provided by our portal, or use your own tracked shipping method.
Refund Processing
Once our warehouse receives and inspects your return, please allow 5-7 business days for your refund to be processed back to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing